FAQ's

What type of Mahjong products do you offer?

We offer a wide array of Mahjong products, each thoughtfully designed and expertly crafted to enhance your Mahjong experience. Our selection includes premium neoprene Mahjong mats, custom-painted wooden Mahjong racks and pushers, beautifully designed tile sets, and a range of accessories like Mahjong-themed linen napkins, tote bags, rack bags, tile bags, hats, and shirts! Be sure to check back frequently—new products are arriving every month to keep your game fresh and exciting!

How long does shipping take?

Shipping times depend on location. Domestic orders typically arrive within 3-5 business days. Expedited shipping options are available.

Do you ship internationally?

Yes, we ship to most countries worldwide. Shipping rates and delivery times will vary depending on location, which will be calculated during checkout

What is your return policy?

Due to the nature of our products, returns & exchange are not accepted. However, if you have concerns about your order, please contact us within 1 day of delivery by email: emilyk@birdandbamboo.com

What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, AMEX), ShopPay, PayPal and other secure payment options are available at checkout. All transactions are processed securely.